Information

Information

Bear and Beagle Designs > Information

Information

Delivery - Store Products

Processing time: 
 
The time I need to prepare an order for dispatch varies. For details, see individual items.
 
Customs and import taxes: 
 
Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.
 

Returns and Exchanges - Store Products

I gladly accept returns and exchanges
Contact me within: 14 days of delivery
 
Return items back within: 30 days of delivery
The following items can’t be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:
 
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Conditions of return: 
 
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

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